My stepfather spent 30+ years building this company. He was assured of retirement benefits and his spouse would receive those in case of his death. Didn't happen! Lou Petty and his kids welched out on a promise to the man that made them.
UPDATE - After a bit of frustration working with several members at Aqua Systems, I am happy to report that prior issues that we had with our water softener and some damage that occurred as a result of the units failure have been resolved. Mike was instrumental in ensuring all our issues were corrected to our satisfaction and going above and beyond to make sure that we are happy with our new system and our faith was restored in Aqua Systems. There are a lot of great reviews for this company and we have come to realize why.