Q: Hi. I have a model WS1 Demand, installed about 2 yrs ago. I noticed last week that the 'gallons remaining' was no longer changing, even though we are using water normally. The bypass valves are not closed, and everything seems to be functioning as normal. The clock works, the display works, the buttons work. I watched it several days and the 'gallons remaining' continued to stay at 1596. I unplugged the unit for a few minutes and plugged it back in, but that didn't seem to make any difference. A few days ago, I pressed 'regen' and the 'regen today' status light flashed as it should, and it did regenerate that night at the designated time. Still, the gallons remaining is not counting down.
Any ideas what could be going on? Again, apart from the gallons remaining not counting down, it all seems to be functioning as normal.
It sounds like the meter is not working on your
softener. This is a link to the manual http://ilovemywater.com/uploads/manuals/manual126.pdf
Page 40 has details about the meter assembly and pages 41-42 have
troubleshooting guidelines. Your local dealer can also help with parts
Please let us know if you need help finding a local service
provider or parts. Thanks
for your inquiry.