Ask an Expert

Question

Email Address

Location


Please enter txt from above.
Ask

Latest Questions

Q:

how to pay my bill online?

A:

Hello, Please go to our website at www.ilovemywater.com. In the upper right corner is a red button that says "PAY MY BILL". Please click on that and it will direct you from there. Thanks, Steve Crane

Q:

Does your RO system deliver a naturally alkaline water?

A:

Hello, Reverse osmosis water lowers the ph during the purification process. The few times I have tested mine at home I believe the ph was 6.8 We do have calcite filters that brings the ph back to 7 (and possibly higher). Not sure if this would be alkaline enough for you but might be worth a try. Thanks, Steve

Q:

Hello - I have a GE auto-regenerating water softener, which regenerates every night at 2:00 a.m. Recently, our faucet water tastes salty first thing in the morning (most mornings), but the water clears after running the faucet for 60 seconds or so. Appears to only be a problem with the cold water line, if that makes any sense. What can I do to fix this problem?

A:

Hello, It sounds like you might have either a drain restriction or something wrong in the valve that is not allowing the system to properly flush during regeneration. Checking the drain for restriction is a pretty easy thing to do. Identifying an issue in the valve is a harder thing to do. If the drain seems ok, I would contact a GE technician to service the system. If the system is older than 3-5 years I would be careful of putting to much money into fixing your softener. A replacement system that is much more durable can be purchased from a company like us for anywhere between $499 to $650 (plus install). Our Aqua Systems stores can be located on our website at www.ilovemywater.com Thanks for the question, Steve Crane